Shipping Policy

Thank you for shopping with us! We are committed to providing a smooth and reliable shipping experience for every customer. Please review our shipping policy below before placing your order.

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information so you can monitor your package's progress.

Please note that processing times are separate from shipping times.

Shipping Times

Estimated delivery times vary depending on your location and the shipping method selected at checkout.

• United States: 5–10 business days

• International Orders: 7–20 business days

Please keep in mind that these are estimated delivery times and may be affected by weather conditions, holidays, customs processing, or carrier delays that are beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping option you choose. From time to time, we may offer free shipping promotions on qualifying orders.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to update after your package has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.

Lost, Delayed, or Stolen Packages

Once a package has been handed over to the shipping carrier, delivery is outside of our control. If your package is delayed, lost, or marked as delivered but cannot be located, we recommend contacting the shipping carrier first. We will gladly assist you in filing a claim whenever possible.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can review your claim and provide a replacement or another appropriate resolution.

Questions

If you have any questions about your order or our shipping policy, please don't hesitate to contact our customer support team. We are always happy to help and will respond as quickly as possible.